Cookie Policy

1. What Are Cookies?

Cookies are small text files that are downloaded and stored on your computer, smartphone, or other internet-enabled device when you visit a website. These files allow the website to recognise your device and remember certain information about your visit, such as preferences, settings, or previous interactions.

Cookies help websites function efficiently, improve user experience, and provide website owners with insights into how visitors use their site.

Cookies generally do not directly identify you as an individual; however, they may be linked to information that could indirectly identify a user when combined with other data.

2. Why We Use Cookies

We use cookies to support the effective operation and continuous improvement of our website. Cookies help us to:

• Ensure the website operates securely and efficiently
• Enable essential website functionality
• Analyse visitor behaviour and website performance
• Improve navigation and usability
• Remember user preferences and settings
• Enhance website security and prevent fraudulent activity
• Support business analytics and service optimisation

The use of cookies allows us to better understand how visitors interact with our website, enabling us to improve content, performance, and the overall user experience.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

Strictly necessary cookies are essential for the basic operation of our website. These cookies enable core functions such as secure navigation, page loading, and access to certain website features.

Without these cookies, parts of the website may not function correctly.

Examples include:

• Session identification cookies
• Security authentication cookies
• Network management and load-balancing cookies

Because these cookies are essential, they do not require user consent under applicable regulations.

3.2 Performance and Analytics Cookies

Performance cookies collect anonymous statistical information about how visitors use our website. This may include:

• Pages visited and navigation paths
• Time spent on pages
• Website performance metrics
• Error reporting and diagnostics
• Referral sources

This information helps us evaluate website performance and identify areas for improvement. Data collected is aggregated and does not directly identify individual users.

We may use reputable third-party analytics providers, such as Google Analytics or similar services, to analyse website usage.

3.3 Functionality Cookies

Functionality cookies allow the website to remember choices and preferences you make, helping provide a more personalised experience. These cookies may remember:

• previously entered form information
• user preferences
• language or display settings

Disabling these cookies may reduce the convenience of the website, but will not prevent access to core features.

3.4 Third-Party Cookies

Certain cookies may be placed by third-party services integrated into our website, such as analytics tools or embedded external content.

These third parties may collect data independently in accordance with their own privacy and cookie policies. While we carefully select trusted providers, we do not control third-party cookie practices and recommend reviewing their policies for further information.

4. Cookie Duration

Cookies remain stored on your device for varying lengths of time depending on their purpose:

• Session cookies – temporary cookies are deleted automatically when you close your browser.
• Persistent cookies – remain on your device for a defined period or until manually deleted.

The retention period ensures cookies fulfil their intended function while minimising unnecessary data storage.

5. Managing and Controlling Cookies

You have the right to control how cookies are used on your device. You can manage cookies by:

• adjusting browser settings to block or delete cookies;
• using cookie consent tools available on our website;
• clearing cookies through browser history controls.

Most browsers allow you to accept or refuse cookies on a selective basis. Please note that disabling certain cookies may affect website functionality, performance, or user experience.

Browser guidance is available through the help sections of: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari.

6. Legal Basis for Cookie Usage

In accordance with UK GDPR and PECR:

• Strictly necessary cookies are processed under legitimate interest as they are essential for website operation.
• Analytics and functionality cookies are used only where user consent is provided where required by law.
• Users may withdraw or modify consent at any time by adjusting cookie preferences or browser settings.

7. Data Protection and Security

Any information collected through cookies is handled securely and processed only for legitimate business purposes. Where cookie data constitutes personal data, it is processed in accordance with our Privacy Policy and applicable data protection legislation.

We implement reasonable technical and organisational safeguards to prevent unauthorised access, disclosure, or misuse of information. We do not sell or trade cookie-related data to third parties.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or website functionality. Updated versions will be published on this page together with a revised “Last Updated” date.

We encourage visitors to review this policy regularly to remain informed about how cookies are used.

9. Contact Information

If you have any questions regarding this Cookie Policy or our use of cookies, please contact: