Privacy Policy

1. Who We Are

Company Name: VCR Electric Services Ltd

Registered Address: Gateway Close, Northwood, United Kingdom, HA6 2RW

Website: www.vcrelectricservices.uk

We act as the data controller, meaning we are responsible for how your personal data is collected and used.

2. Information We Collect

We may collect personal information when you interact with our website or services, including:

• Name
• Email address
• Telephone number
• Property or service address
• Details of enquiries or service requests
• Communication records (emails, messages, or calls)

We may also automatically collect limited technical data, such as IP address, browser type, and website usage information, to help improve our website performance.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotations
• Arrange and deliver electrical services
• Communicate regarding appointments or updates
• Issue invoices and service documentation
• Maintain business records and comply with legal obligations
• Improve our website and customer experience

We only process your information where we have a lawful basis, such as fulfilling a contract, complying with legal requirements, or pursuing legitimate business interests.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. Your data may be shared only where necessary with trusted service providers, such as accountants, payment processors, IT providers, or regulatory authorities, where required by law. All third parties must handle your data securely.

5. Data Security and Retention

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.

6. Cookies

Our website may use cookies to enhance functionality and analyse visitor behaviour. Cookies help us understand how users interact with our website so we can improve performance. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

7. Your Rights

Under UK data protection laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact: